Help Center
Find answers to common questions and learn how to get the most out of ExpertHubPro.
Frequently Asked Questions
How do I create my first document?
Navigate to Templates, choose a category, select a template, customize your filters (company size, state, industry, language), and click Generate. Your document will be created with AI-grounded citations.
What templates are available?
We offer hundreds of templates across HR policies, legal documents, and accounting procedures. Browse by category to find what you need.
How does AI-grounded search work?
Our system uses Google Search Grounding to pull real-time regulatory references and citations, ensuring your documents are current and compliant.
Can I edit documents after generation?
Yes! All documents include a rich text editor where you can make changes. All edits are tracked with version history for audit purposes.
How do I export documents?
Click the Export button in the document editor. You can export as PDF or Word format, both with your organization branding applied.
What is version history?
Every change to your document is saved as a version. You can view, compare, and restore previous versions at any time.
How do I add my company logo?
Go to Settings > Branding, upload your logo, and set your brand colors. All exported documents will include your branding.
Can I customize document templates?
Yes, all templates are fully customizable. You can edit content, add sections, and modify formatting to match your needs.
What file formats are supported for logos?
We support PNG, JPG, and SVG formats. For best results, use high-resolution images with transparent backgrounds.
What plans are available?
We offer Basic ($29/month) and Pro ($99/month) plans. Both include document generation, AI-grounded search, and exports. Pro includes additional features like organization branding and priority support.
How does the free trial work?
Start with a free trial to explore all features. No credit card required. You can upgrade to a paid plan at any time.
Can I cancel my subscription?
Yes, you can cancel your subscription at any time from Settings > Billing. Your access continues until the end of your billing period.
How do I create an organization?
Use the organization switcher in the navigation. You can create a new organization or join an existing one.
Can multiple users access the same documents?
Yes, all members of an organization can access shared documents and collaborate on them.
How do I manage organization settings?
Organization owners can manage settings, branding, and billing from the Settings menu.
What jurisdictions are supported?
We currently support the United States and Brazil with jurisdiction-specific compliance and regulations.
Is my data secure?
Yes, we use industry-standard encryption and security practices. Your documents and data are protected and private.
How do I contact support?
You can reach us at support@experthubpro.com or use the contact form. Pro plan members receive priority support.
Learn more about AI document generation or e-signatures.
Still need help?
Can't find what you're looking for? Our support team is here to help.
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